Thames Water issues apology after burst water main leaves residents without water

Residents were left without water for several hours on Thursday, August 27, and Friday, August 28, after a water main burst in a village near Banbury.

Thames Water has apologised to Cropredy residents following a burst water main on Station Road.

Thames Water has apologised after Cropredy residents were left without water for several hours following a burst water main.

placeholder image — Thames Water has apologised after Cropredy residents were left without water for several hours following a burst water main.

A spokesperson for the water company said: “We are sorry to people in Cropredy who lost their water supply or experienced low pressure following the burst in Station Road on Thursday.

“Our team worked into the early hours of Friday to restore water to all properties as quickly as possible. We know how disruptive it is to be without water and we’d like to thank customers for their patience while we carried out the repair.

“Dry ground conditions during hot and dry weather can cause movement around buried pipes, increasing the risk of bursts.”

According to Thames Water, the company has increased its response to fixing leaks and is currently repairing more than 1,000 leaks every week.