9 million Easyjet customers have had their details accessed by hackers - here's when you'll find out if you were affected

by Katharine Hay

Easyjet has announced that nine million of its passengers have had their travel details accessed by hackers.

The budget airline said it had been hit by a "highly sophisticated cyber-attack", but did not disclose when this took place.

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The company said that 2,208 customers have had their credit card details “accessed” and millions of email addresses and travel details have been accessed. However, it insisted there is "no evidence that any personal information of any nature has been misused" due to the cyber attack.

Easyjet has begun contacting affected customers, and says that they will all be informed by 26 May.

'We take cyber security very seriously'

EasyJet chief executive Johan Lundgren told the Press Association, "We take the cyber security of our systems very seriously and have robust security measures in place to protect our customers' personal information.

"However, this is an evolving threat as cyber attackers get ever more sophisticated.

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"Since we became aware of the incident, it has become clear that owing to Covid-19 there is heightened concern about personal data being used for online scams.

"As a result, and on the recommendation of the ICO (the Information Commissioner's Office), we are contacting those customers whose travel information was accessed and we are advising them to be extra vigilant, particularly if they receive unsolicited communications.

"Every business must continue to stay agile to stay ahead of the threat. We will continue to invest in protecting our customers, our systems and our data.

"We would like to apologise to those customers who have been affected by this incident."

A version of this article originally appeared on our sister site, Edinburgh Evening News