Railway staff in Banbury recognised for national award

Network Rail engineers assess the site at the time of the landslipe near the Harbury Tunnel which happened on January 31. NNL-150216-154845001
Network Rail engineers assess the site at the time of the landslipe near the Harbury Tunnel which happened on January 31. NNL-150216-154845001
Share this article

Staff at Banbury Railway Station and those who were part of the Harbury Landslip Timetable team have been nominated in this year’s Rail Staff Awards.

The awards started in 2007 with an aim to show recognition of the great work of the people who work in the rail industry.

Staff at the station, operated by Chiltern Railways, were nominated for their efforts following the landslide near the Harbury Tunnel on January 31.

They will be up against the Newcastle Travel Centre Team from Virgin Trains East Coast and staff at Leamington Spa Railway Station. The awards ceremony takes place at Coventry’s Ricoh Arena in October.

Writing on the Rail Staff Awards website, Sandra Harper said: “The staff who work at Banbury station did a fantastic job of ensuring customers were looked after. Despite having to deal with a big bus operation between Banbury and Leamington Spa, including not only Chiltern customers but Cross Country customers, staff went out of their way to assist customers ensuring that they knew exactly how to continue their journeys.

“They worked out side in extreme weather assisting customers on and off buses and assisted with a massive amount of additional luggage. The feedback from customers was really positive throughout the seven weeks of disruption.

“All staff whatever grade or role they did at the station all worked extremely well with each other and just got stuck in.“

Also nominated with Banbury Railway Station are staff who were part of the landslide timetable team, after the incident affected hundreds of journeys north of Banbury and caused massive delays and cancellations to railway sservices.

Also writing on the Rail Staff Awards website, Clive Cooper said: “On that day a number of train planners and operational staff came into the office on their day off to put an emergency train plan into effect for the next day with a more detailed plan for the following week. During the first week of the blockage a more detailed plan was drawn up to provide a steady state railway. The effort of these individuals, who went above and beyond their job specifications, ensured that a punctual and organised service could be provided and advertised. This level of pro-activity is in stark contrast to the results that have been seen elsewhere during times of disruption.“

For more details visit www.railstaffawards.com/awards/rail_team_of_the_year/188.html