Change to Cherwell council's contact hours
Phone lines will be opening at the later time of 9am but the closing time of 5:15pm will remain unaffected.
The change is being made to accommodate daily updates and development opportunities for CDC staff.
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Hide AdCurrently less than two per cent of phone calls are made at that time of the day. CDC hope the change will enable it to offer customers a better experience when speaking with them.
To make sure CDC don’t miss any essential emergency calls, existing out-of-hours phone line cover will be extended until 9am. The emergency out-of-hours service is available on 01295 221531.