Phone lines for estate after five-month wait

Call waiting... self-employed Keith Hall is hoping his landline problems are at an end
Call waiting... self-employed Keith Hall is hoping his landline problems are at an end

A self-employed electrical contractor is to finally receive a telephone line, five months after moving into his new home.

Keith Hall, of Dunnock Road, Banbury, moved into his house in the newly-built Longford Park estate in September last year.

Since then, he has been pursuing BT for access to a telephone line and says he was not the only one on his estate to be without a connection.

But after being contacted by the Banbury Guardian this week, BT have put the infrastructure in place so Mr Hall will now be able to order a phone line from his chosen service provider, although other people on the estate are still waiting.

He said: “It’s miraculous. I can now order a new line. My neighbour has been told he will be connected on February 2. I’m self-employed and to have been without a phone since September is terrible.”

He added although he had a mobile phone, some people, particularly his elderly customers, had been reluctant to call him on it, which meant he may have lost business.

Bodicote Parish Council chairman Ron Glynn said he wasn’t surprised many residents didn’t yet have phone lines as some of the telephone cables were still laying on the hedge outside his home on Canal Lane.

BT was unavailable at time of going to press.