Banbury nursing home rated 'outstanding' by Care Quality Commission

A Banbury nursing home has been rated 'outstanding' after a recent visit from the Care Quality Commission (CQC).
The Julie Richardson Nursing Home which has been rated outstanding by the CQC. Picture by GoogleThe Julie Richardson Nursing Home which has been rated outstanding by the CQC. Picture by Google
The Julie Richardson Nursing Home which has been rated outstanding by the CQC. Picture by Google

The commission has found the quality of care provided by the Julie Richardson Nursing Home in Dashwood Road to be outstanding following an inspection in February.

Inspectors gave the home its rating for being effective, caring, well-led and responsive to people’s needs and 'good' for being safe.

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The Julie Richardson Nursing Home is a care home that provides accommodation, personal and nursing care. The service can accommodate 40 people. The majority of people there were living with various stages of dementia.

Jemima Burnage, Head of Inspection (south central) Adult Social Care, said; "The Julie Richardson Nursing Home provided care in a warm, welcoming and home-like environment. The family-run service demonstrated a commitment to high quality care that placed people at the heart of everything they did.

“The service had a caring and inclusive culture. Staff had an in-depth understanding of people’s care and were able to meet even the most complex of needs. There was a strong commitment to personalised care and to appreciating people, their life histories and experiences. I would like to congratulate the service on attaining an overall rating of outstanding.”

Some of the key findings from the inspection include:

- The service was passionate about providing care that could meet even the most complex of needs. The provider worked with a university that specialises in dementia practices. From this, the service adapted a new initiative which brought people out to their local community for individual outings, summer picnics or to take people to the park.

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People benefited from a home that had a warm and welcoming atmosphere. Staff took the time to build meaningful relationships with people and understand their needs and preferences.

The service provided a full programme of activities that included various entertainment to suit people’s needs. People were encouraged to take part in activities such as cookery sessions, arts and crafts or gardening. This helped maintain people’s independence and promoted their health and social well-being.

The provider sought ways to continuously improve. For example, a sensory therapy room was successfully implemented to help people engage with their senses using lights, colours, sounds and soft play objects all within a safe environment. This had a calming and therapeutic effect on people.

The full inspection report can be found here.*

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