Outstanding rating for medical practice

Care Quality Commission NNL-160114-174117001
Care Quality Commission NNL-160114-174117001

Shipston Medical Centre has been rated as outstanding following a Care Quality Commission inspection.

Inspectors found the practice in Shipston-on-Stour was providing a safe, effective, caring, responsive and well-led service that meets the needs of the population it serves.

Under CQC’s new programme of inspections, all GP practices are being given a rating according to how they perform in those areas.

The report on Shipston Medical Centre highlighted a number of areas of outstanding practice, including:

> The practice engaged with a local charity to educate the community and specifically younger people on the dangers of alcohol and drug misuse. One of the GPs provided regular educational sessions at a local youth club.

> The practice provided a free loan of equipment for patients such as wheelchairs and nebulisers.

> The practice promoted health awareness through community groups such as the Lions and Rotary in which blood pressure and diabetes screening was carried out. They held on-site educational evenings for those patients with poorly controlled diabetes.

Janet Williamson, Deputy Chief Inspector of General Practice and Dentistry in CQC’s Central region said: “It is clear Shipston Medical Centre is providing an effective, responsive and well-led service which is a real asset to the people living in this part of Warwickshire.

“Patients said they were involved in decisions about their care and treatment, and treated with compassion, dignity and respect. We also saw that staff treated patients with kindness and respect and maintained confidentiality.

“The practice linked with local services and charities such as two food banks, citizens advice and local hardship charities and helped patients who were experiencing difficult times.

“The practice held educational evenings to support patients in managing their diabetes.

“The practice won an award at The General Practice Awards in 2015 in recognition of the improvement achieved in patient control of their diabetes. The awards recognised and highlighted hard work and innovation in practices throughout the UK.

“All of this hard work pays off in making a real difference to patients – which is why we have found this practice to be outstanding.”