Listen: Scary hedgehog and lost keys among 999 calls

Time-wasters called 999 to report a scary hedgehog and ask for a glass of water, say ambulance service staff who have released examples of the 'shocking' requests to clamp out nuisance calls.
Hedgehog.
Picture: Tom MarshallHedgehog.
Picture: Tom Marshall
Hedgehog. Picture: Tom Marshall

Also on the newly-released list of time-wasting phone calls made to West Midlands Ambulance Service are requests for taxis, for a glass of water and for help finding lost keys.

In hope of preventing large numbers of non-emergency calls being made in 2016, the service is now appealing for people not to waste valuable time which could be used to save lives.

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It will release clips of such calls throughout the week in a bid to show just how many time-wasters the team can face in a day.

A spokesperson said: “You don’t need an ambulance if you’ve lost your keys. A scary hedgehog doesn’t equate to a medical emergency. If you need a lift home after a night out in the pub, call a taxi not 999.

“We will be releasing audio clips from 999 calls to highlight the shocking examples of inappropriate calls.”

Jeremy Brown, West Midlands Ambulance Service’s general manager said: “My control room staff are currently dealing with around 3,000 calls a day. Despite us being an emergency service, it’s truly shocking what people consider to be appropriate to call 999 for.

“We’re here for genuine life-threatening emergencies such as chest pains, cardiac arrests and difficulty breathing.”