Banbury leisure centre issues zero tolerance warning over abuse of staff

Any verbal or physical abuse towards staff will not be tolerated – that’s the clear message for anyone heading to Banbury’s Woodgreen Leisure Centre today.

By The Newsroom
Tuesday, 19th July 2022, 12:46 pm
Updated Tuesday, 19th July 2022, 12:52 pm
Woodgreen Leisure Centre shared a photo today of the idyllic setting of its outdoor pool - but the message is clear, it will not tolerate abuse of its staff.
Woodgreen Leisure Centre shared a photo today of the idyllic setting of its outdoor pool - but the message is clear, it will not tolerate abuse of its staff.

Centre bosses went public yesterday evening about the abuse staff had received during the day and warned they might not open again today.

With many people no doubt considering the outdoor pool as an option for today, Tuesday, an update shows there is a chance to go – there is lane swimming until 1.30pm, followed by public swims from 1.30pm-3.30pm and 4pm-6pm.

There is no booking and anyone going is advised to arrive at least 20 minutes before the session starts.

Yesterday’s message was a stark response to the situation.

Described as an important customer notice, it said: ‘Whilst most of our users have been enjoying the fantastic weather and facilities at Woodgreen Leisure Centre, sadly today several users thought it was appropriate to both physically and verbally assault our staff.

‘This simply will not be tolerated and we are pushing for full prosecution from the police. Our staff work very hard to keep you safe but this is not possible when they are open to this abuse.

‘With this in mind we are currently unable to confirm tomorrow's opening times as the incidents experienced today have had a detrimental effect on the staff.’

A spokesperson for Cherwell District Council said: “The vast majority of leisure centres users are respectful towards staff. Cherwell District Council will not tolerate any abuse of staff working in our contracted leisure centres and we support the operators in taking any necessary measures to ensure a friendly and safe environment for all users.”