New service to help struggling Universal Credit claimants

Citizens Advice North Oxon and South Northants has issued some handy tips for Universal Credit applicants
Citizens Advice North Oxon and South Northants has issued some handy tips for Universal Credit applicants

A new service to better help people having difficulty claiming Universal Credit in north Oxfordshire and south Northamptonshire will be launched next year by Citizens Advice.

Citizens Advice North Oxfordshire and South Northamptonshire has been given a Government grant to build on its benefits support service from April, 2019.

Pat Wood, chief executive of Citizens Advice North Oxon and South Northants. NNL-180214-105116001

Pat Wood, chief executive of Citizens Advice North Oxon and South Northants. NNL-180214-105116001

The new service will offer people the comprehensive and practical support they need to get paid on time and manage their money, available online, over the phone and in person.

Local Citizens Advice chief officer Pat Coomber-Wood said: “Our advisers are already helping people who are struggling with the system, the new funding to support people will their Universal Credit claim will help even more.”

Universal Credit is a new benefit that combines six benefits into once, including Jobseekers Allowance and Working Tax Credits.

It has already been rolled out in Cherwell and will be will be introduced in South Northamptonshire in November.

Citizens Advice North Oxon and South Northants has already helped hundreds of people with problems relating to Universal Credit, with many struggling to provide the evidence needed to complete the claim.

To get advice online or find your local Citizens Advice in England and Wales, visit citizensadvice.org.uk. Or get advice from the charity’s consumer service on 03454 04 05 06 or 03454 04 05 05.