Oxfordshire residents encouraged to call NHS 111 first for minor injury help and advice

Oxfordshire residents are being encouraged by Oxford Health to contact NHS 111 First if they have non-life-threatening injuries. (Image from the Oxford Health NHS Foundation Trust)

Oxford Health NHS Foundation Trust runs a number of Minor Injuries Units where deep cuts, eye injuries, broken bones, severe sprains, minor head injuries, minor burns and scalds can be safely treated.

These facilities and the organisation’s first aid service are often the most appropriate place to be seen.

Kathy Ruane, clinical lead specialist / nurse consultant urgent and ambulatory care at oxford health, said: “The NHS 111 First service will, for many people, be the best and swiftest route to the treatment that they need.

“People often go to Accident and Emergency departments when they could be treated at a Minor Injuries Unit. NHS 111 First will help get them to the right place.

“In Accident and Emergency staff must give priority to serious and life-threatening conditions, so if you go there with a minor injury you may have to wait longer to be seen. It is better to go to a Minor Injuries Unit if there is one locally.

“People should still contact 999 and attend an emergency department if they are experiencing a medical emergency.”

Oxford Health has Minor Injury Units at Abingdon, Henley and Witney and a first aid unit at Bicester.

NHS 111 will also advise callers if it is more appropriate for them to receive clinical help elsewhere and callers can also be advised on:

-how to self-care if required

- visiting their local pharmacy, dentist, optician, or their own GP for help

- visiting a local Minor Injuries Unit.