Banburyshire dental service passes all CQC inspection tests
Bloxham Dental Practice has been given the thumbs up by CQC inspectors.
A team from the Care Quality Commission visited the practice at the end of May and found the practice at Godswell Stables had met all regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control, the inspectors’ report said, and staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
“Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required,” the inspectors said.
The practice provides NHS and private dental care and treatment for adults and children.
The team found there was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people near the practice.
"At the time of our inspection, there was a total of 19 staff, of which there were four dentists, seven dental nurses, two dental hygiene therapists, three receptionists, the practice manager, the operations manager and the compliance lead,” they said.
“We spoke to a range of staff during our inspection including three dentists, two dental nurses, a dental hygiene therapist, the practice manager, the operations manager and the compliance lead.”
On the day of the inspection the inspectors saw patient feedback from five patients, providing a positive view of the dental team and care provided by the practice.
Two patients felt able to book appointments within an acceptable timescale for their needs.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given. Four of the five patients commented positively about the standards of cleanliness. One said they did not know how to complain if they had an issue and did not know how to get emergency dental treatment when the practice was closed.
“The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken,” the report said.