Banbury town centre shopping centre wins 'Site of the Year' award
The Banbury town centre shopping centre - Castle Quay - has won 'Site of the Year' and 'Service Excellence of the Year' awards
Castle Quay Shopping Centre has announced the team at Castle Quay has won the 'Site of the Year' and 'Service Excellence of the Year' awards at the 2021 Westgrove Group Annual Reward and Recognition Awards.
There was fierce competition with 438 nominations from 55 UK Westgrove sites, so to win in the main ‘Site of the Year’ category was a huge accomplishment for Castle Quay.
The Westgrove Group, which provides facilities management and operational support across some of the UK’s largest regional shopping centres, recognises the teams and individual colleagues they work with across the UK, who go above and beyond through their reward and recognition programme.
Specifically, the awards contain the following categories:
Service Excellence – Castle Quay Team (Joint Winners)
Site of the Year – Castle Quay
Team of 2020 – Castle Quay nominated
Site Manager of the year
Colleague of the year
Newcomer of the year
CSR (Corporate Social Responsibility) Community Champion
Covid Spirit Award
Oliver Wren, the centre director at Castle Quay Shopping Centre, said: “I am really proud of our achievement.
"Our teams have gone above and beyond throughout to deliver exceptionally high levels of customer service throughout the past year and to have this hard work acknowledged by Westgrove is very rewarding. Delivering impeccable customer service is a key priority for us and we intend to build on these successes throughout 2021 and beyond.”