A Banbury couple have expressed their dismay after being hit with an £85 car parking fine when their vehicle was in for an MOT test at a nearby garage.
Kenny Williams of Harlech Close, Banbury said he and his partner Rebecca Foot were ‘shocked and befuddled’ when they received a bill claiming their white camper van was parked in the Morrisons car park in Swan Close when it was in fact being serviced at the Banbury branch of Kwik Fit in Cherwell Street.
Mr Williams, a dad of six, received a letter from car park operator Parking Eye dated May 14 which showed still camera images of his vehicle entering the car park at 10.42am and leaving at 4.53pm, billing him £85 for six hours and 11 minutes of parking. But Kwik Fit confirmed Mr Williams’ vehicle was in fact parked at their garage for at least an hour within the six-hour time period
Mr Williams said: “When we got the letter we were racking our brains as to where we were that day and we had a Eurika moment and realised we were getting the MOT done and there’s just no way it could have been there, especially for six hours.” Mr Williams, who denied his vehicle was at the car park at all on the day in question, said he wanted to get his story out in the open so other people don’t get wrongly fined.
He said: “It’s wrong that if you go shopping there you get clobbered for a fine. Other people, like pensioners, might not question it and might be paying a charge for nothing. I would like it to be investigated because they are causing unnecessary distress to people.”
A Morrisons statement said: “It appears as if there has been a technical error with one of our Banbury store car park cameras. This meant that a parking fine was sent to Rebecca in error. The fine has now been fully cancelled. We apologise to Rebecca and are sorry for any inconvenience that this has caused her.”